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    Terms & Conditions

      /  Terms & Conditions

    Terms & Conditions

    Playing Talking Learning Speech and Language Therapy

    Olwen Morgen, Speech and Language Therapist

    BSc (Logopaedics); MSc (Global Health and Development)

    Reg HCPC; MRCSLT; MASLTIP, MRCZ

     

    Initial Assessment and Ongoing Therapy is subject to Agreement to the Terms & Conditions for Playing Talking Learning Speech and Language Therapy

     

    Assessment and Therapy

    • Assessment and Therapy sessions are arranged for mutually convenient days, times and locations.
    • Payment for assessment and therapy sessions is strictly on the day of the session.
    • Charges for assessment and therapy will be reviewed on an annual basis.

     

    Assessment is charged at £140 per hour/pro-rata.

    Prior to the initial assessment, I ask parents to complete a referral and consent form.

    Referral information includes relevant case history and current concerns regarding your child’s speech, language and communication development and skills.  The consent form seeks consent to assess, provide intervention and liaise with other agencies and professionals, as appropriate and agreed.  Attendance at assessment and therapy sessions indicates consent to assessment and therapy.

    The assessment takes place in different settings including homes, nurseries, schools, online, in settings most appropriate for the assessment of children’s speech, language and communication skills.

    The time required for assessment depends on your child’s difficulties and the aims of the assessment.  On the basis of the initial discussion, I will be able to provide an indication of the time required for a complete assessment of your child’s speech, language and communication skills.  Discussion regarding the outcomes of assessment, in person, by phone or online is considered to be an integral part of the assessment process and is therefore included in charges for assessment.

     

    Therapy is charged at £50 per half-hour session.

    The discharge will be based on your child’s needs and progress, and on discussion and agreement with parents.

     

    Cancellation of Sessions

    I operate a 24-hour notice cancellation policy.  24-hour notice is required if your child is not able to attend a session or will not be present at nursery or school on the day of a scheduled session.  Sessions that are not attended without cancellation will be charged at the full rate. When I am not able to provide a service, I will endeavour to give at least 24-hours notice and options for a mutually convenient replacement session.

     

    Assessment Reports

    Summary Reports are charged at £100

    Diagnostic/EHCP Reports are charged at £350

     

    Feedback & Testimonials

    I value your feedback and am available to discuss my service with you as assessment and therapy progress for your child.

     

    Complaints

    In the event that it is not possible to discuss any concerns you may have about my service directly with me to your satisfaction, it is possible to register your concerns/make a complaint as follows:

     

    The Chair

    ASLTIP

    71-75 Shelton Street

    Covent Garden

    London WC2H 9JQ

     

     

    Olwen Morgen – Speech and Language Therapist

    Member:

    Health Care Professions Council, UK

    Royal College of Speech and Language Therapists, UK

    Association of Speech and Language Therapists in Independent Practice, UK

    MRCZ, Zimbabwe

     

    Finalised:  December 2020

    To be reviewed: September 2021